Gas Fireplace Repair & Service in Quincy, MA

Quincy's Plumbing and Gas Department

In Quincy, fuel gas permits come from the Plumbing and Gas Department within Inspectional Services. The city says the department issues plumbing and fuel gas permits under the Massachusetts Fuel Gas Code (248 CMR), inspects alterations, additions, repairs and new installations, and gives advice to contractors and property owners. Applications are filed online through the city's OpenGov portal, and Inspectional Services answers at 617-376-1450.

Who may do the work is set at the state level, where a board licenses master and journeyman gas fitters; plumbers with a license may also do gas fitting. A licensed Massachusetts gas fitter does our work.

Stretch Code city: what Quincy's energy rules cover

The state's adoption list, updated in November 2026, shows Quincy on the Stretch Energy Code, effective July 1, 2011, with no Specialized Code adoption. Quincy is not in the state's fossil-fuel-free building demonstration program either.

The state's code FAQ explains the reach of the Stretch Code for homes: new construction, additions over 1,000 square feet, and Level 3 alterations, where more than half of a home is renovated and reconfigured. Level 1 and Level 2 alterations stay on the base energy code.

Repairing an existing gas fireplace is none of these. Replacing an appliance is still gas work that may need a permit from the Plumbing and Gas Department, and a gas fireplace in a new home or a large renovation is a design question for the builder and the city's Building Department. This page is a summary, not legal advice.

Houses and large buildings: Quincy's housing mix

Five-year census estimates for 2020 to 2024 count 48,072 housing units in Quincy: 32.7% detached houses, 10.8% in two-unit buildings, 10.5% in buildings of three or four units and 30.9% in buildings of 20 or more. Of those homes, 37.1% date from 1939 or earlier. Utility gas heats 54.4% of occupied homes, electricity 29.6% and fuel oil 12.0%. The owner-occupied rate is 45.2%.

The Quincy Historical Commission monitors historic preservation issues across the city and takes applications for certificates through Planning and Community Development.

For a unit in a larger building, check the condo association's or property manager's rules on contractor access, parking and work hours, and mention them when you request a time. Renters should ask their landlord first.

Gas leaks in Quincy: National Grid's line

The Department of Public Utilities lists National Grid (Boston Gas) as Quincy's gas company. National Grid's rule for a gas smell is simple: go outside, then call 1-800-233-5325 or 911. Leave windows and doors as they are, and don't touch switches, doorbells or anything else that could spark.

Our page on gas smells and CO alarms covers what happens next. Book a fireplace visit once National Grid or the fire department says the home is safe.

If the fireplace won't behave

Each guide below explains likely causes and the checks you can make safely, such as the remote and receiver batteries and the wall switch. When the checks don't fix it, book a gas fireplace repair; remote and receiver problems get detail on our remote and control repair page.

• Pilot light won't stay lit
• Remote not working
• Fireplace keeps turning off

Quincy's neighbors

Quincy borders Boston across the Neponset River, as well as Milton, Braintree and Weymouth. All four are among the 68 towns on our service area list.

Book in Quincy

Arrival windows are two hours long (8-10, 10-12, 12-2, 2-4 or 4-6), Sunday through Friday. Request a visit online; we confirm it by phone or email. You can also call 617-915-2647.

With the $99 gas fireplace safety inspection, one price covers every gas fireplace in your home. You get a full inspection plus gas leak, wiring and controls, safety and maintenance checks. Cleaning is not included, and the $99 is credited toward any repair. It's a limited-time offer. For yearly upkeep, see annual maintenance.