BOSTON FIREPLACES PROS

Privacy notice.

Service inquiries

The request form asks for your name, phone, email, the service address and a preferred visit day and two-hour arrival window. An optional description, photos and design details help explain your request. Do not include information unrelated to the service. While you type your street address, suggestions are looked up through komoot’s Photon service (OpenStreetMap data) and the address is checked against US Census Bureau address records. After you submit, we usually email you a summary of your request.

Photos and saved designs

Uploaded inquiry photos are checked for supported formats and re-encoded to remove image metadata, then emailed with your request to the business inbox through our email provider (Brevo). This website does not store them. A photo added to the designer stays in browser memory until refresh or removal. It follows a quote request and is uploaded only when you submit the inquiry; it is not sent to an image generator. “Save look” keeps design preferences in this browser; it does not save your room photo or contact information.

How requests reach us

A production inquiry is emailed to the business inbox through our email provider (Brevo); this website does not keep a copy. The form reports whether a request has been accepted; it never reserves an appointment by itself.

Analytics and retention

No analytics provider is active by default. Optional event tracking requires consent and excludes phone numbers, emails, addresses, photos and free-text messages. The owner can delete inquiry emails and photos from the business inbox. Questions about your information? Email contact@bostonfireplacespros.com or call 617-915-2647.